Our policies.
The essentials for a smooth, restful stay at Ferngully Creek.
Check-in is from 3:00 p.m. to 9:00 p.m., and check-out is by 10:00 a.m. Entry is contactless with a private keypad code — there's no front desk to visit. Need an earlier arrival or a later departure? Call us at 330-893-1300 and we'll do our best to arrange it.
Smoking
All cabins are strictly non-smoking. Outdoor areas may be used for smoking only if smoke does not enter any accommodation; a fee applies to smoking violations.
Quiet enjoyment
Ferngully Creek is a quiet, secluded place — the kind of spot where you can enjoy a nap, a good book, the fire, and the beauty of Ohio's Amish Country. We have a zero-tolerance policy for parties or behavior that disturbs other guests.
Pets
Ferngully Creek is a pet-free property. To keep every cabin comfortable for guests with allergies, we're unable to accommodate pets, and a fee applies if a pet stays in a unit. Service animals are welcome as required by law.
Deposits, payment & cancellations
A deposit is collected when you book, and your exact payment schedule and cancellation terms are shown clearly during online booking before you confirm. A flexible-cancellation option is available at checkout. Have a question about your reservation? Call 330-893-1300 — we're happy to help.